General
How to Subscribe to Your Cable TV Account Using Platnova
You can easily pay and renew your Cable TV subscription on Platnova by following these steps: Log in to Your Platnova Account Open the Platnova app and sign in with your details. Click on Refill From the homepage, tap Refill to access available bill ...
How to Fund Your Betting Account Using Platnova
You can easily top up your betting account directly through the Platnova app. Please follow the steps below: Log in to Your Platnova Account Open the Platnova app and sign in with your registered details. Click on Refill From your dashboard, select ...
How to Create a USD Account on Platnova
Follow these simple steps to create your USD account on Platnova: Log in to Your Account Open the Platnova app and log in to your account. Once logged in, you will be directed to the homepage. Select USD Currency On the homepage, click on the flag ...
Platnova KYC: Step‑by‑Step Registration & Verification Guide
Platnova KYC: Step‑by‑Step Registration & Verification Guide This guide walks you through creating a Platnova account and completing identity (KYC) verification—from documents you’ll need, to each screen you’ll tap, plus troubleshooting and FAQs. Who ...
How to Generate Your Account Statement on the Platnova App
Generating your account statement on the Platnova app is quick and straightforward. Follow the steps below to get your statement in PDF format, sent directly to your email: Log in to the Platnova App Open the Platnova app on your device and sign in ...
How to Add Your Platnova USD Virtual Card to Apple Pay (iPhone – Nigeria Users)
Apple Pay is not officially supported in Nigeria, which is why the “Add Card” option may not appear by default in your Wallet app. However, if you have a Platnova USD Virtual Card, you can still add it to Apple Pay by following the steps below. ? ...
🚀 How to Complete Your Platnova KYC in Under 5 Minutes and Unlock Full Access 💸
Tired of account limits? Want to start receiving international payments without stress? This is your sign to get verified on Platnova—FAST. Here’s how to do it in just a few minutes ?? ✅ Step 1: Log In Before You Miss Out! Open your Platnova App. ...
🔄 How to Convert Currencies on the Platnova App
Converting currencies on the Platnova App is quick and easy. Follow the steps below: Log in to the App Open the Platnova App on your device and log in with your credentials. Go to the Homepage Once logged in, you’ll land on the homepage where all the ...
🌍 HOW TO CHANGE YOUR REGION ON APPLE, ANDROID, AND SAMSUNG — BEFORE USING PLATNOVA
If you're trying to link your PLATNOVA USD virtual card or access U.S.-based financial features, it’s essential to change your device region from Nigeria to the United States. This ensures compatibility with U.S. apps, payment gateways, and ...
💸 How to Deposit USD into Your PLATNOVA Account Using Revolut
Depositing USD into your PLATNOVA account through Revolut is fast, secure, and easy to do right from your mobile device. Just follow the steps below to complete your transfer successfully. ? Step-by-Step Guide: Send USD from Revolut to PLATNOVA ✅ ...
🏦 How to Add a PLATNOVA LEAD BANK USD Account: A Step-by-Step Guide
If you're looking to set up a PLATNOVA LEAD BANK USD account, you’re just a few steps away from gaining access to seamless USD banking functionality. This guide walks you through the entire process, from logging in to verification and activation. ? ...
🔗 How to Link Your PLATNOVA USD Virtual Card: A Step-by-Step Guide
The PLATNOVA USD Virtual Card is a convenient and secure way to make online payments in USD on platforms that accept U.S. virtual cards. Whether you're using it for subscriptions, e-commerce, or business services, properly linking your virtual card ...
How to Add a PLATNOVA Virtual Card to Samsung Pay: A Step-by-Step Guide
With the growing popularity of digital wallets, Samsung Pay offers a fast, secure, and convenient way to make payments using your smartphone. If you have a PLATNOVA virtual card — a digital alternative to a physical debit or credit card — you can ...
How to Add Your Platnova Virtual Card to Apple Pay
Certainly! Here’s a detailed step-by-step guide on how to add your Platnova USD Virtual Card to Apple Pay (Apple Wallet). Since Apple Wallet has stricter region and card support limitations, this guide also includes important notes to help avoid ...
How to Add Your Platnova Virtual Card to Google Pay
You can easily add your USD virtual card from Platnova to Google Pay via the Google Wallet app on Android. Follow the instructions below to get started: Step-by-Step Guide Download Google Wallet Open the Google Play Store, search for Google Wallet, ...
How to Create a Virtual Card on the Platnova App
Platnova makes it easy to create a virtual dollar card for secure online payments. Follow the steps below to create your virtual card: Step-by-Step Guide Log In to Your Platnova Account Open the Platnova app and sign in using your registered ...
How Platnova’s Refer and Earn Program Works
Platnova rewards you for sharing the app with your friends! With our Refer and Earn Program, you can earn points that convert directly into cash value for use on the platform. What is Refer and Earn? Platnova’s Refer and Earn program allows you to ...
How to Navigate the Refill Section on the Platnova App
The Refill section on the Platnova app allows you to easily purchase various services such as airtime, data, utility payments, and more. Follow the steps below to complete a transaction: Step-by-Step Guide Open the Platnova App Launch the Platnova ...
How to Book an Apartment on the Platnova App
Follow the steps below to book an apartment using the Platnova app: Log in to the Platnova App Launch the app and sign in with your registered account. Go to the Lifestyle Section From the main menu, navigate to the Lifestyle section. Tap on 'STAYS' ...
How to Book a Flight on the Platnova App
Booking a flight through the Platnova app is straightforward and convenient. Follow the steps below to ensure a smooth booking experience. Step-by-Step Guide Log In to the App: Launch the Platnova app on your smartphone. Log in using your ...
How to Link Your Physical Card on the Platnova App
How to Link Your Physical Card on the Platnova App Congratulations on receiving your Platnova card! To ensure you can start using it seamlessly, follow the steps below to link your card to the Platnova app. Step-by-Step Guide 1. Unwrap Your Card: ...
Unlock Your Savings Potential with Platnova's New Vault Feature
At Platnova, we are thrilled to introduce our latest feature designed to help you save smarter and earn more. The Vault feature allows you to save in multiple currencies and earn attractive interest rates, making your financial goals more achievable ...
How to Deposit Foreign Currency Using Cash App, Zelle, and PayPal with Platnova
Welcome to Platnova! We’re excited to introduce a new feature that makes depositing foreign currency into your account easier than ever. Now, you can use popular payment methods like Cash App, Zelle, and PayPal to fund your Platnova wallet. Follow ...
Security: Steps on how to manage your password.
To update your current password within the Platnova app, follow these steps: Launch the mobile application. Select the SETTINGS option represented by an icon resembling a screw located at the bottom corner. Scroll down and choose the SECURITY option. ...
Deposit issues: Navigating and Resolving Challenges with Deposits
For Bank Transfer Issues: Gather Information: Capture transaction details via screenshots from your bank's online portal or app. Make note of the session ID or any reference number linked to the transaction. Contact Customer Support: Reach out to our ...
Conversion Rate Information: Learn how to access real-time currency conversion rates.
To get current rates; 1. from your homepage, click on send, 2. Click on the country flags to know the conversion rate after inputting the amount.
Resolving Bill Payment Issues: Solutions for common problems encountered during bill payments.
If you encounter issues with bill payment, follow these steps to report it: 1. Contact one of our agents in the application by clicking on the help icon (a question mark). 2. Scroll down and select "CHAT WITH AGENT." 3. Furnish the agent with ...
Spending Limits: Information on how to check and manage your spending limits.
The spending limits according to the company's policy are: 10 million per day and 1 million per transaction (in Naira).
Withdrawal Procedures: Step-by-step instructions on how to withdraw funds from your account.
1. From your home page, Click on send. 2. Enter your amount and select bank transfer. 3. Kindly input the correct details and proceed
BTC Wallet Address Retrieval: Find out how to get your Bitcoin wallet address.
To obtain your BTC wallet address, 1. start by selecting "Deposit" on your homepage. 2. Choose "Pay with De-Fi." 3. Enter your BTC value on the next page. 4. Proceed to payment, and the BTC address will be displayed for you to copy.
Depositing Foreign Currency/USD: Instructions for depositing foreign currencies into your account.
To Deposit Foreign Currency: Access the Home Page: Log in to your account on the platform. Navigate to the home page, where your account balance is displayed. Add a New Account: Locate the option to add a new account. it may be represented by an ...
Exchange Rates for Foreign Currency: Access current exchange rates for various foreign currencies.
To check the current conversion rates, follow these steps: 1. Navigate to your homepage and click on "Send." 2. Select the country flags to view the conversion rate after entering the amount.
Sending Naira: A guide on how to send Naira through our platform efficiently.
To initiate a Naira transfer, 1. Go to your home page, click on "Send," 2. Enter the amount, and choose bank transfer. 3. Ensure accurate details are provided before proceeding.
Obtaining Your Account Number: Learn the steps to find your account number within our system.
1. From the home page, click on deposit. 2. Enter your amount, click on change. 3. Change the option to bank transfer, Your bank account details will be revealed to you. You can go ahead and copy it from the platform and send to whoever you need to ...