Spending Limits: Information on how to check and manage your spending limits.

• Related Articles

• Security: Steps on how to manage your password.

  To update your current password within the Platnova app, follow these steps: Launch the mobile application. Select the SETTINGS option represented by an icon resembling a screw located at the bottom corner. Scroll down and choose the SECURITY option. ...

• Conversion Rate Information: Learn how to access real-time currency conversion rates.

  To get current rates; 1. from your homepage, click on send, 2. Click on the country flags to know the conversion rate after inputting the amount.

• Deposit issues: Navigating and Resolving Challenges with Deposits

  For Bank Transfer Issues: Gather Information: Capture transaction details via screenshots from your bank's online portal or app. Make note of the session ID or any reference number linked to the transaction. Contact Customer Support: Reach out to our ...

• Exchange Rates for Foreign Currency: Access current exchange rates for various foreign currencies.

  To check the current conversion rates, follow these steps: 1. Navigate to your homepage and click on "Send." 2. Select the country flags to view the conversion rate after entering the amount.

• How to Deposit Foreign Currency Using Cash App, Zelle, and PayPal with Platnova

  Welcome to Platnova! We’re excited to introduce a new feature that makes depositing foreign currency into your account easier than ever. Now, you can use popular payment methods like Cash App, Zelle, and PayPal to fund your Platnova wallet. Follow ...